Visiting our clinic during the pandemic

As veterinary medicine has been deemed an essential business, we are staying open during the Stay-at-Home order, for the care of your pets.  This means that you can legally travel to and from our clinic with your pet or to pick up necessary medications for your pet.

We want to keep you and our staff safe.  We are following strict sanitizing guidelines with products proven to kill the Coronavirus, but we are offering the following steps and recommendations as well.

prevent-spread-COVID-600

Do to an emergency order by Governor Whitmer, we now must utilize curbside drop off.  Call us when you arrive and we will come out and get your pet. We will use our slip leash for dogs.  Cats MUST be in a secure carrier designed for transporting cats and small dogs. Small dogs may also be transported in a carrier if you wish.

We ask if you:

  • Are not feeling well, please have someone else drive your pet here and inform us so we can take the necessary precautions
  • If you are feeling well but have been around someone who shows any signs of a cold, flu or Covid-19, let us know so we can take the necessary precautions
  • You think your respiratory signs are just an allergy, please treat it like it might be something more serious.

For simple things like food or medication pickup, we ask that you call ahead and pay ahead of time. We will give you your product outside the clinic, so call us when you arrive.

We have telemedicine appointments available. If your pet needs attention and you prefer that route, please go to www.arborpointe.com and click on the TeleVet icon in the lower right hand corner of the home page.

Spraying anti-viral disinfectant
Spraying anti-viral disinfectant
Surgical grade hand disinfectant
Surgical grade hand disinfectant